Contact US

Frequently Asked Questions

Please read our FAQ before sending us a message.

Chachhi.com provides FREE shipping for all orders above Rs. 445 in India. A shipping charge of Rs. 50 is payable only on orders below Rs. 399.

All Credit Card, Debit Card, and Net Banking transactions are processed over a secure encrypted connection. Rest assured, your money is safe.

  • Orders in India are typically delivered in 1-4 business days in metros and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
  • Please Note : Mobile covers, mugs, posters, and Make Your Tee (MYT) are made-to-order. They will be shipped out 3-4 business days after the order is placed. Patience is key!

You can track your order once it has been dispatched from our warehouse. An email and SMS will be sent with a link to track your order. You can also track it from your account on the website. Select ‘Orders’ from the top right corner and then you can click on ‘Track Order’.

  • Once you successfully place your order, you will receive a confirmation email with details of your order and your order ID with invoice Mail.
  • You’ll receive another email once your order is shipped out. All you have to do then is, sit back, relax, and wait for your awesome product(s) to arrive!

Address

PLOT Number 25 4th Floor Girivar Park Industry,

Saniya Hemad Gam, Surat -395006

We’re Open Monday – Saturday,

10 AM – 7:30 PM IST

Call Us On

+91 63522 30743

Send us an email

We are Happy to help you !!

[email protected]